75% of the calls to your dealership service department are regarding the status of their vehicle and 35% of those calls are dropped. How do you solve this situation?
uNotifi’s automatic two-way texting system will save your dealership staff hours and hours of unproductive phone time. As soon as the customer’s service is complete, our system will automatically notify them, saving you and the customer valuable time. You can even customize your message to customers to include information like, “Your car is being washed”.
The uNotifi system works with your program in real time. As soon as the R.O. is pre-invoiced, our system will pick up the data and notify the customer. The more you can communicate with the customer in a manner that is convenient for them, the more likely they are to score you higher in your surveys, and most importantly, continue to do service with you.