Research shows that in less than five years, mobile users will exceed computer users. What this means is more customers will be using mobile devices to do what they do via desktop or laptop computing today.
uNotifi’s system allows dealers and service centers to include coupons in emails and text messages typically sent to customers to remind them of necessary scheduled service for their vehicle. When the customer clicks on the coupon, it is automatically downloaded to a free iPhone app provided to them by the dealer. The app allows a customer to schedule an appointment on their phone, and the dealer receives the appointment with the coupon already embedded. The appointment is automatically added to the customer’s iPhone calendar as well.
Customers are adopting different ways to communicate — by using uNotifi, dealers will have the capability to keep up with customers wherever they go through whatever technology platforms they use to communicate.